{"id":942,"date":"2024-03-18T16:44:57","date_gmt":"2024-03-18T16:44:57","guid":{"rendered":"https:\/\/insuranceforgroup.com\/?page_id=942"},"modified":"2026-03-12T09:54:22","modified_gmt":"2026-03-12T09:54:22","slug":"siniestros-y-emergencias","status":"publish","type":"page","link":"https:\/\/insuranceforgroup.com\/es\/claims-and-emergencies\/","title":{"rendered":"Siniestros y emergencias"},"content":{"rendered":"
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Un nivel de asistencia que no encontrar\u00e1 en ning\u00fan otro sitio<\/h1>\n\n\n\n
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\u00bfNecesita ayuda urgente?<\/h2>\n<\/div>\n\n\n\n
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Si cae enfermo o sufre un accidente y tiene alguna duda sobre el tratamiento m\u00e9dico, p\u00f3ngase en contacto con el equipo de NGS en el n\u00famero que figura a continuaci\u00f3n lo antes posible<\/strong>le.

Nuestro equipo de Reclamaciones en NGS trabaja frecuentemente con clientes que se comunican en varios idiomas y cubre los idiomas m\u00e1s comunes internamente. Capacidad ling\u00fc\u00edstica interna (seg\u00fan el operador de turno). Incluye franc\u00e9s, alem\u00e1n, espa\u00f1ol, portugu\u00e9s y ruso. <\/strong> Acuerdos con m\u00faltiples servicios de traducci\u00f3n, lo que permite a nuestro equipo de reclamaciones conectarse con un int\u00e9rprete en cuesti\u00f3n de segundos en cualquier llamada telef\u00f3nica, brindando disponibilidad las 24 horas, los 7 d\u00edas de la semana. acceso a m\u00e1s de 130 idiomas<\/strong>, y este proceso lo utiliza nuestro equipo diariamente con gran \u00e9xito.

No env\u00ede correo electr\u00f3nico si es urgente.<\/strong> Se puede utilizar su direcci\u00f3n de correo electr\u00f3nico para enviar documentos de respaldo o identificaci\u00f3n de forma segura, una vez que haya hablado con el equipo.

Si su reclamaci\u00f3n no es urgente, env\u00ede un correo electr\u00f3nico: claims@insuranceforgroup.com<\/a> o notif\u00edquenoslo mediante Este formulario<\/a><\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
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Emergencias y asistencia m\u00e9dica de NGS:<\/h2>\n\n\n\n

Tel\u00e9fono: <\/strong>+44 (0)207 902 7131<\/a>
Correo electr\u00f3nico: <\/strong>ops@northcottglobalsolutions.com<\/a>
Copia de seguridad m\u00f3vil:<\/strong> +44(0) 7785627433<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

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Reclamaciones que no son de emergencia<\/h2>\n\n\n\n

Para realizar un reclamo que no sea de emergencia
Por favor utilice Este formulario <\/a><\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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C\u00f3mo presentar una reclamaci\u00f3n<\/h2>\n\n\n\n
Si necesita tratamiento m\u00e9dico, Northcott Global Solutions Ltd (NGS) se encargar\u00e1 de ello. Tambi\u00e9n le ofrecer\u00e1n una garant\u00eda de pago, para que no tenga que abonar ning\u00fan tratamiento. Sujeto a los t\u00e9rminos y condiciones de su contrato, NGS se ocupar\u00e1 de todo, desde las citas ambulatorias hasta las evacuaciones.

Debe informarse al NGS de que este contrato cubre al interesado y deben facilitarse los siguientes datos:

- Nombre de la persona asegurada
- Ubicaci\u00f3n de la persona asegurada
- Datos de la persona asegurada (pasaporte, visado, etc.).
- El n\u00famero de la p\u00f3liza
- Nombre del titular de la p\u00f3liza (si es diferente del nombre de la persona asegurada)
- Nombre y n\u00famero de tel\u00e9fono del m\u00e9dico y del hospital que atienden al asegurado (si procede)
- Cualquier persona adicional (fuera del protocolo normal) que deba ser actualizada a lo largo del caso
- Naturaleza del incidente
- El estado final deseado (lo que quiere que haga NGS)
- Cualquier otra informaci\u00f3n pertinente sobre el incidente que pueda afectar a la respuesta de NGS (situaci\u00f3n de seguridad, etc.)<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
Informaci\u00f3n importante<\/div>\n\n\n\n
No ponerse en contacto con Northcott Global Solutions Ltd (NGS) y obtener autorizaci\u00f3n puede perjudicar la reclamaci\u00f3n y podr\u00eda significar que no se paguen algunos o todos los costes implicados. En caso de que la responsabilidad no pueda establecerse al inicio de una emergencia, se acuerda que el primer asegurado nombrado garantizar\u00e1 el pago hasta el momento en que la responsabilidad pueda ser aceptada por los aseguradores.<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-62bdcfc3-7697{justify-content:space-between;margin-top:0;display:flex;flex-wrap:wrap;margin-bottom:0;padding-top:250px;padding-bottom:180px}#gspb_row-id-gsbp-62bdcfc3-7697>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}@media (max-width:991.98px){#gspb_row-id-gsbp-62bdcfc3-7697{margin-bottom:60px;padding-top:150px;padding-bottom:100px}}#gspb_row-id-gsbp-62bdcfc3-7697{background-size:cover;background-repeat:no-repeat;background-position:31% 86%;background-image:url(https:\/\/insuranceforgroup.com\/wp-content\/uploads\/2024\/03\/Office.webp);isolation:isolate}#gspb_row-id-gsbp-62bdcfc3-7697:hover{background-size:cover}#gspb_row-id-gsbp-62bdcfc3-7697>.gspb_backgroundOverlay{position:absolute;top:0;left:0;width:100%;height:100%;z-index:-1;opacity:.3;background-color:#000}#gspb_heading-id-gsbp-ac91391{font-family:Barlow,sans-serif;font-size:45px}@media (max-width:991.98px){#gspb_heading-id-gsbp-ac91391{line-height:1.2em}}#gspb_heading-id-gsbp-ac91391,#gspb_heading-id-gsbp-ac91391 a{text-decoration:none}#gspb_heading-id-gsbp-ac91391{font-weight:400!important}@media (max-width:991.98px){#gspb_heading-id-gsbp-ac91391{font-weight:400!important}}@media (max-width:767.98px){#gspb_heading-id-gsbp-ac91391{font-weight:400!important}}@media (max-width:575.98px){#gspb_heading-id-gsbp-ac91391{font-weight:400!important}}#gspb_heading-id-gsbp-ac91391{margin-top:26px}@media (max-width:991.98px){#gspb_heading-id-gsbp-ac91391{padding-right:20px;padding-left:20px}}#gspb_row-id-gsbp-a1d67496-f75f{justify-content:space-between;display:flex;flex-wrap:wrap;align-content:flex-start;margin-top:26px;margin-bottom:64px}#gspb_row-id-gsbp-a1d67496-f75f>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap;row-gap:15px;align-items:flex-start}body.gspb-bodyfront #gspb_row-id-gsbp-62bdcfc3-7697>.gspb_row__content,body.gspb-bodyfront #gspb_row-id-gsbp-a1d67496-f75f>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}@media (max-width:991.98px){#gspb_row-id-gsbp-a1d67496-f75f{margin-bottom:60px;padding-right:20px;padding-left:20px;text-align:left!important}#gspb_row-id-gsbp-a1d67496-f75f .gsap-g-line{text-align:left!important}}#gspb_col-id-gsbp-a7c760e2-ed6c.gspb_row__col--6{width:calc(50% - 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